HelperMatch Employment Agency Limited was established and managed by a team of young professionals from the domestic helper agency, executive search and recruitment sectors. Therefore, our team stands ready to provide the highest level of service and to ensure our recommended maids meet your unique needs.
We conduct comprehensive interviews for all domestic helpers we propose to our clients and keep a full set of bio data video interview record for each domestic helper. All domestic helpers will have to obtain a police clearance certificate from their country of origin and a detailed medical checkup report that includes HbsAg, VDRL, Pregnancy, chest x-ray, and HIV Antigen/Antibodies (combo test), before they are allowed arrival to Hong Kong.
Our domestic helper database
We strive to provide over 100 helpers from Philippine, Indonesia and Thailand for your each client’s individual requirements. New screened helpers are captured and updated to our website at least 2 times per week. Additional helpers are readily available through our high speed connection to our affiliated companies in the Philippines, Thailand, Indonesia.
Professional helper screening and selection
We provide online screening and reviewing of personal details and short videos of the helpers, as well as video conferences between clients and the helpers for interviews. To cater for your busy schedules, we may also provide professional consultants to visit and assist you personally on helpers selection.
Comprehensive after-service support
We provide each of our clients a "Helper Bible". In case of need, we offer support in which our customer service staff may personally assist the helpers in the house on their areas of difficulties. Also, helper replacement would be guaranteed for 2 years.
HelperMatch tries to leverage the latest technology to provide fast, effective and convenient services to our clients. High speed links are set up to connect to our affiliated companies in the Philippines, Thailand, Indonesia, and Singapore.
As a result, bio data and video of helpers can be uploaded / downloaded spontaneously and web conference interviews with helpers can be arranged at your convenience.
HelperMatch will continually strive for exceeding our client's expectations on service level. We are also exploring new helper sources from Napal and Vietnam to serve different requirements of our clients.